Our Warranties

  • 18 Month Warranty on Hardwood Furniture
  • 12 Month Warranty on NZ Pine Furniture
  • 5+ year warranty on mattresses

Lounge Suite Warranty

  • 3 year warranty on frame
  • 1 year warranty on mechanics
  • 1 year warranty on leather
  • 1 year warranty on fabric

Store Policies

All payments must be made in full either on or prior to the day of delivery. When making a payment direct into our account, please use the auction number as a reference.

Delivery Policies

We can normally organise delivery within 3 working days after the sale is confirmed.

All deliveries in the Auckland area are made by our own staff. Deliveries outside of Auckland are made via third party furniture movers employed by us.

Any items damaged in freight will be replaced or a mutual agreement will be determined.

Payment Options

  • Eftpos
  • Credit Card (surcharge may apply) – Amex, QCard, Farmers, GEM, Diners Club, Discover are all accepted
  • Bank deposit directly into our account
  • Online transfer (01-0113-0109678-00 ANZ) – please use the auction number as a reference number
  • Cash in store or on delivery
  • Lay-by (10% deposit – 4 month limit)

Refund or Return Policy

  • In the event that an item is faulty, we will happily replace it or refund you with a replacement item is unavailable.
  • If the defect is minor, we may ask you to take the furniture back for replacement.
  • We will not offer a refund if you simply change your mind.